SHIPPING AND DELIVERY

Shipment date

FEREAU.COM ships worldwide.
Estimated transit after dispatch :
Belgium : 1 – 2 business days
Europe : 3 – 5 business days
Worldwide : 7 business days
FEREAU cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of FEREAU.

Shipment & fees

Shipments are free for orders over 500 euro.
The client will be liable for all import duties, customs and taxes levied by your country your order is being shipped to. These will be due at the point of, or after delivery.We are not liable for these charges, and they unfortunately cannot be reimbursed or refunded by Fereau.com. If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information.
Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise.
All shipments destined for countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.

Shipment tracking

After dispatch, clients receive an email from FEREAU.COM specifying the tracking number and a direct link to monitor the shipment status.

Insurance

Fereau.com shipments are insured against theft and accidental damage at no additional cost during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Fereau.com and transfer of responsibility in the same way.

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